Before my days of property investing and involvement in this industry a property valuation meant just that; or so I thought. It didn’t take long before I began to understand that the same terminology, “Property Valuation”, can mean very different things.
Here are a few examples:
- A probable sale price in a seller’s market
- A probable sale price in a buyer’s market
- The value of the land acquisition, construction of the dwelling and associated costs of bringing the product to market
- A representation of a banks risk assessment of a property
While 1, 2 & 3 are self explanatory, let me expand on # 4.
By way of example, let’s assume in this instance that a finance application is received by a bank to fund the purchase of an apartment or townhouse; I.E. a property that’s part of a community title scheme.
As in all cases, the underlying purpose of the bank carrying out a valuation is commercial. The valuation represents their internal risk assessment associated with the proposed loan and will be interpreted in the context of their current lending policies and dictated by that lenders risk parameters. Therefore, any outcome that you and I may receive will be after consideration has been given to the following:
- The individual unit or townhouse within the development. While this bit is obvious and understood by most people, other commercial considerations that the lender relies upon may not be.
- A lenders total exposure within any one development as a whole. A bank may be happy to loan up to 80% of an individual unit… they would probably not be willing to loan up to 80% of the total value of all the units in that project. Therefore, it can happen that after a certain number of the properties have been funded by a particular lender… anyone else looking for funding of a subsequent property in the same development may be unable to secure an equal valuation, as those gone before them. That is, a bank may agree to take on another client in that development but insist on a much tighter valuation criteria forcing the purchaser to take up more of the overall exposure to keep the “lenders LVR” down.
- A lenders total exposure within the surrounding area (postcode). Again as above. Banks will make a commercial decision as to the level of exposure they are comfortable to have in a particular area. Once those limits are reached they will not necessarily pull out and say no more… but any future loan applications in that locality may only be approved subject to tougher valuation guidelines.
- The availability of funds will also affect the banks risk rating. When funds are plentiful they may be happier to loosen their risk ratings. When the supply of money is tight (as in recent months) they are quick to tighten their risk ratings again. The sub prime mess in the USA has had an impact on property valuations here… due to the banks difficulty in obtaining more funds from overseas. NB: This has very little to do with the true value of the property.
Economic uncertainty dampens a lenders ability to accept risk. As one broker aptly put it, “they are all withdrawing back into their shells”. The more volatile the money markets are… the more cautious the banks need to be with their risk ratings. Understand that this practice is not only good business management… but it is also part of their fiduciary duty to shareholders. On a world comparison Australian banks have been more prudent with their risk than their overseas counterparts. This is a very good thing in that it has insulated us from the worst of the world’s financial woes.
Investors need to correctly understand the process of property valuations and there are more factors to consider. Let’s shift focus away from the bank / lender and onto the valuer.
The Commercial Consideration of the Valuer
Effectively, when a valuer is contracted to value a property one consideration is possible litigation. Suppose the purchaser defaults and the property is “disposed of” in a fire sale (i.e. well below market price), if a lender does not manage to recoup their exposure they may sue the valuer for losses. One way for a valuer to insure that they never need to make a claim against their professional indemnity insurance policy is to ensure that the purchaser puts more into the deal than the 20%. I have challenged the reasoning for low valuations on more than one occasions. While none have ever been admitted it to me… the commercial decision to protect or insure themselves from possible future litigation has been transparent and clear.
The Subjective Consideration of the Valuer
I would be remiss not to mention the element of SUBJECTIVITY in this whole process. Each of us have different tastes, likes, prejudices, opinions and so on. The same applies when it comes to property valuations.
While some may tell you that the preparation of a valuation is an exact science… it absolutely is not in practice. If the person who valued my last purchase had not have liked it or thought I was paying too much he would not have valued it at contract price. The purchase before came in at $30,000 under contract price and the one before that was $19,000 under. I understood that that was their opinion (and I can’t help it if they were wrong… ha, ha). Aside from having to use more of my own equity to make the deal work, it made no difference whatsoever.
EXAMPLE 1: Two identical, mirror imaged, townhouses were valued early this year. In each case Westpac appointed Herron Todd White to undertake the valuation. The first one came back valued at contract price. About 10 days later the second one came in $25,000 under contract price. Both properties were sold for $455,000 and identical in every way.
So why the difference? In this case it seems the only reason was two different staff members from Herron Todd White were used. While they worked out of the very same office and valued the “same” property on behalf of the same bank etc… they obviously had different opinions. That’s what I mean by subjectivity not science.
Confused yet? Wait, there’s more….
EXAMPLE 2: Two apartments were valued in the same complex earlier this year. OK, one had three 3 bedrooms and the other two. In this case there were differences, including prices, lenders and valuers used. Nevertheless, how could the first one be valued for 13% (purchased by an mrd staff member) and the second was valued at contract price (purchased by a Victorian purchaser)?
Would you take the advice of a financial planner who had graduated from university with a degree; but lacked life experience or any financial success himself? Our laws say that unless you have the qualifications (piece of paper) you cannot offer any financial advice; regardless of how much personal experience, wealth and success you may have accumulated. If you have the piece of paper, regardless of how badly you lack in personal experience, wealth or success you can advise others.
In saying that I am not attempting to suggest all valuers lack experience… but I would love to know how much property investing success they had. After all, if it is a science and they are so sure… within 10 years they should all be well on their way to great property wealth; or so you would think.
Summary:
- There are numerous commercial considerations for a lender (as with all individuals and companies alike) that a bank will impose as part of the valuation process
- Actual valuers are usually employees
- Their qualifications come from classroom training
- They operate under the commercial policies of their employer
- Their employer is contracted by the lender
- The lender sets parameters to reflect the commercial considerations of the institutions overall (risk) policy
- A valuers subjective opinion may be reflected in the result given. That opinion may or may not be based on solid research and fact. In the current market it may reflect how the valuer has been impacted by negative media reporting
- A valuer may not be a property investor (or even an investor at all). This would not (unfortunately, in my opinion) disqualify him/her from operating as a valuer
- In their defence, valuers are not paid anywhere near the money that would be necessary to justify the time required to undertake a proper “scientific” analysis of the worth of a property. The time they can reasonably allocate to the job requires them to rely heavily on an online program called RP Data, which is generally out of date by the time the information is received from the titles office and uploaded. Neither does this program tell enough of the story behind a sale; leaving the valuer to err on the side of caution etc
So, if you are thoroughly confused now you are forgiven!
Happy Investing,
Nick Lockhart
mrd customer care program… because investing is personal


Reader Comments
Bank Valuations: can you tell me what theory that Valuers use as in % under compared value to a realestate estimate/
Does the valuer go on cost as at todays price for the land and house to build with no frills added on??
Reason being, the guy next door bought a block of 40 acres hilltop prime view for 1.2mil no house.
We live on the hill same views, 37 acres, pole home pool very nice blah bla and the valuer Heroon Todd White came in at 1.4mill for the bank.
I was speechless. Can you help me out with an answer and shed some light.
Hi Nick,
I just read your article on valuations and have a story for you.
Recently I was looking at restructuring one of my loans and needed to have the investment property revalued. Homeside was the lender and the val came in at $1,200,000. (about right)
In subsequent weeks Homeside badly dropped the ball in a few areas, not to mention their interest rates also being off the pace. ANZ offered me a very good deal so I decided to go with them.
This meant getting the place valued again, but this time it was done by a different company. I met the valuer at the property and got a bad feeling straight away. You can’t judge a book by its cover (but this one you could). To cut a long story short, the val came in at $1,000,000; $200,000 less than the first company and within the space of 3-4 weeks.
There were lots of comparable sales to support a valuation of even more than $1.2, but a val of $1m was absolutely ridiculous. It highlighted this valuers complete lack of confidence and experience.
In the present market we are finding it is the valuers running scared, not so much the banks. The banks can just reduce their LVR or tighten there lending criteria if they think that they are a little exposed in certain areas but the valuers are terrified of a forced sale that could come back on them. Note, we are not having the same level of problems with val’s on purchases as we are with refinances.
Speak soon.
Hi Karina, unfortunately the answer (in short) is no. Have another look at my article, particularly the summary. That’s about as much as I can offer, sorry. Nick
I had read that blog prior to sending to sending my email and was hoping for a somewhat professional answer to my question which was really “what is the approximate percentage under a normal real-estate agents Market Value that a bank paid “independent valuer ” values your property at.” So then you can work it out the real value yourself.
An approximate percentage would be ok reason being is that you would not put your property on the market from a bank valuation if the reason for the valuation was only to borrow more money.
Nick’s reply:
Hi Karina,
I apologise that my answer may have been taken the wrong way. I suppose what I was saying is that there really is “no rhyme or reason” to the outcomes of bank valuations. Assuming that a property is priced fairly in the market place, as in those that I have purchased and those I represent; my general rule of thumb is as follows:
Any property that is valued on contract price is fantastic and presents an occasion to celebrate
A valuation up to 5% under contract price is an acceptable outcome.
Valuations that are between 5% and 8% are disappointing but not completely unusual; especially in a tighter credit market as ours currently is.
Where valuations come in greater than 8% (I’ve only seen these in the more recent months as lenders have run scared, by the way) are pathetic and should be challenged. Sadly, I have to say “good luck” in doing so. A person’s best option would be to find another lender who will use a different valuer and hope for a better outcome the next time.
The thrust of my article was to point out the great subjectivity that seems to be applied. It’s that subjectivity that makes it almost impossible to be accurate in giving you a proper answer to a very legitimate question. In more normal times I would say to people that they should EXPECT a valuation of between 5% and 8% below contract price and anything better is a bonus.
I hope that helps Karina and I apologise again if my last answer was inconclusive.
Have a great day (and a very happy Christmas).
Nick
PS: I have opened up your query to a couple of others from my office to answer… based on their own experiences
Hi Karina,
I don’t believe there is any “approximate percentage” that you could use for bank valuers. They just don’t work that way – it is simply not that logical in practice.
One client recently bought a 3 bedroom apartment at Riverwalk using Commonwealth Bank, he did a 97% lend and they valued it at contract price of $559,000. I purchased the same unit next door (in the same building) also at $559,000 and St George Banks valuation came in $72,000 low!!
At Gemvale Glades we had identical 3 bedroom townhouses and 2 clients were both using Westpac, who used Herron Todd White valuers. They valued one at contract price of $450,000 and a week later valued the other identical unit $25,000 low. Westpac would not discuss those results and stood by the valuations.
In light of these and many other experiences its difficult to apply any “approximate percentage under” rule to ascertain your own market valuation.
Karina, I had 2 banks value a property of mine last year. One of the valuers spoke to me and at the conclusion of his appraisal his advice to me was, “don’t sell this for less than $500,000″. The value he submiited to the bank came in at $470,000. Maybe you can apply a percentage to that..?! The problem is at the same time the other bank’s value came in at $430,000 – the same value that they had placed on it 2 years prior and the market had moved up considerably in that time.